Frequently Asked Questions
Have questions about Cox services?
Find fast answers to some of the most commonly asked questions and topics about Cox
General FAQs
What is Cox?
Cox, also known as Cox Communications and Cox Cable, is an American telecommunications company owned by Cox Enterprises, and headquartered in Atlanta, Georgia. Cox is the third largest Cable TV provider in the United States, and also provides high speed Internet and Home Phone service.
Is Cox good?
Yes! Cox is the third largest cable television provider in America, and the seventh largest telephone carrier in the country. With over 6 million Americans using Cox services, Cox Communications is one of the best-known choices for reliable TV, Internet, and Phone service. Cox offers Cable TV with free HD, a variety of Internet packages with different speeds to choose from, and both nationwide and international phone service.
How much is Cox?
Cox prices differ based on service type, service level, and whether you purchase a standalone service, or choose to bundle two or more Cox services. For example, Cox Internet pricing differs from Cox TV and Cox Phone pricing, and Cox Internet service is available in different service levels, with speed packages ranging from 25 Mbps to 940 Mbps. It’s also always more cost effective to bundle your digital home services than just purchase standalone products, as you’ll enjoy great bundle discounts.
Click here to learn more about the benefits of bundling Cox services.
Is Cox available in my area?
Cox is available in many states across the United States of America. If you live in Alabama, Arkansas, Delaware, Florida, Georgia, Indiana, Iowa, Minnesota, Mississippi, Missouri, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina or Texas, you will likely have Cox Internet and Home Phone available at your address.
Click here to learn more about the benefits of bundling Cox services.
Internet Questions
What is Cox Internet?
Cox Internet is an Internet service from Cox Communications, which is available in 19 states across the United States. Cox Internet delivers fast and reliable access, with speeds up to 940 Mbps, and a full suite of Internet security.
Click here to learn more about Cox Internet.
Is Cox Internet available in my area?
Cox Internet is available in select regions across 19 states of America. If you are looking for high speed Internet service in Arizona, Arkansas, California, Connecticut, District of Columbia, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Massachusetts, Nebraska, Nevada, North Carolina, Ohio, Oklahoma, Rhode Island or Virginia, Cox Internet is a great Internet option for you. Click the link below to check Cox Internet availability at your address.
Click here to search for Cox Internet at your address.
How much is Cox Internet? How much is Cox Internet per month?
The price of Cox Internet depends on the Internet package you select. If you choose a lower speed option, the price will likely be less. Right now Cox Internet 25 Mbps package starts as low as $29.99 per month. If you are looking for faster that 25 Mbps, for streaming, gaming and powering multiple Internet-enabled devices, then Cox offers Internet packages up to 940 Mbps. To find the exact price of Cox Internet, click the link below to browse Cox Internet offers at your address.
Click here to browse Cox Internet packages at your address.
How much is just Internet with Cox?
The price of standalone Internet from Cox depends on the Internet package you select. If you are looking for a basic Internet connection to surf the web and check emails, then Cox Internet Starter is an option for you, and currently starts at $29.99 per month. For the heavier Internet user, who likes to stream, game and power multiple devices at once, then a faster speed Cox Internet package would be better. To browse the different Cox Internet packages and find out the exact prices, click the link below to find Cox Internet deals at your address.
If you’re also looking for TV and Home Phone service, consider bundling Cox Internet with Cox TV and Cox Home Phone for even greater savings.
Click here to browse Cox Internet packages at your address.
What is Cox Panoramic WiFi?
Cox Panoramic WiFi is an advanced WiFi modem that reaches even the hardest to reach areas in your home, ensuring you have no “dead zones” and can connect easily throughout your household. This state-of-the-art WiFi experience is only available with Cox Internet. It’s installed by a professional Cox technician, and then you’ll enjoy complete control of your home WiFi using the Cox Connect app.
How does Cox WiFi work?
Cox WiFi works by way of a modem that transmits radio frequencies, enabling you to connect your Internet-enabled devices without a wired connection. Cox WiFi is available at no charge for Cox Internet customers who select the Cox Preferred package or higher. Cox Internet customers can also connect to the Internet on the go, thanks to over 4 million Cox WiFi Hotspots available nationwide.
Click here to browse Cox Internet deals at your address.
How fast is Cox WiFi?
The speed of Cox WiFi depends on the Cox Internet package you select. Cox Internet packages range in speed from 25 Mbps to as fast as up to 940 Mbps. WiFi speed typically closely matches the speed of the Cox Internet package you select.
Cox WiFi is also available remotely via Cox WiFi Hotspots nationwide. The speed of Cox WiFi Hotspots is typically up to 15 Mbps.
Click here to browse Cox Internet deals at your address.
How much does Cox WiFi cost? How much is Cox WiFi?
Cox WiFi is included with the Cox Internet Preferred package, and faster Internet package tiers. Cox Internet Preferred currently starts at $49.99 per month, depending on your location. You can save even more by bundling Cox Internet with Cox TV and Cox Home Phone. To find out the exact price of Cox Internet at your address, click the button below.
TV Questions
What is Cox Contour?
Cox Contour is a cable TV service from Cox Communications. Cox Contour is available in two TV package options: Cox Contour Flex, and Cox Contour TV. Cox Contour Flex is for the light TV watcher, offering over 75+ TV channels, and Cox Contour TV is Cox Communication’s top TV package option, with over 140+ channels and the most HD. Whichever Cox Contour package you select, you’ll enjoy access to entertainment for the whole family, including the latest series, classic movies, news, and sports. Plus, with Cox TV service, you can stream TV on multiple devices.
How much is Cox Cable? How much is Cox TV?
Cox Cable pricing depends on which Cox TV package you select, and whether you purchase Cox TV as a standalone offer, or whether you bundle it with Cox Internet and/or Cox Home Phone. Cox Cable TV comes in two service tiers: Cox Contour Flex, and Cox Contour TV. Cox Contour Flex includes over 75+ channels, and Cox Contour TV features over 140+ channels and the most HD TV. To find out the price of standalone Cox TV, or Cox TV bundle pricing, click the link below and search for Cox Cable TV offers at your address.
Home Phone Questions
What is Cox Home Phone?
Cox Home Phone is a home telephone service by Cox Communications. Cox Home Phone service offers unlimited nationwide calling at an affordable monthly rate, and includes all the popular calling features, international calling options, and emergency service to keep your family safe and connected when you need it most.
Click here to browse Cox Home Phone deals at your address.
How much is Cox Home Phone?
Cox Home Phone service is currently available as low as $29.99 per month, depending on your location. This includes unlimited nationwide calling, popular calling features, emergency e911 service, and the ability to manage your phone service with ease, both at home and on the go, with advanced Cox Phone Tools on cox.com and on the Cox Connect mobile app. There are also add-on options for international calling available for a nominal additional fee.
To save on Cox Home Phone, consider bundling Cox Phone service with Cox TV and Cox Internet. To determine the exact cost of Cox Home Telephone at your address, click the link below to search for Cox offers at your address.